Herbiture will only accept returns on brand new and unused products initiated within 10 days of the order date. Returned items must be in their original, unopened packaging. We cannot and will not accept returns on any used or opened products. We cannot and will not accept returns on apparel items.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
To initiate a return, email us at firstname.lastname@example.org and include your order number and reason for the return. Once your return is recieved and inspected, a refund will be processed to the original payment method used on the order, less initial shipping costs.
Purchases made outside of Canada are not eligible for returns.